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SELLING POLICIES
The purpose of HOODMAT’s selling policies are to make your trading experience easy, fair and safe. Sellers should learn about HOODMAT policies before listing their items. This will enable them to adhere strictly to our policies and hence avoid consequential actions such as removing their products, limiting their or totally banning them from using HOODMAT. Sellers are thus advised to update themselves with our selling policies and comply with them as itemized in our User Agreement. For more details, please see the individual policy guidelines below.
Policy Of Selling Practices
This states the basic requirements for selling on HOODMAT
Policy For Protecting Sellers
Here, we state how we protect sellers on HOODMAT
Policy On Shill bidding
Explains why we disallow shill bidding HOODMAT
Policy On Abuse on Unpaid Item
This states the penalty that sellers will face when they falsely report an unpaid item.
Policy On Seller Performance
This deals with how we adjusting the performance of sellers
Tax Policy
We explain why sellers are responsible for paying all taxes associated with selling on HOODMAT.
VeRO Program And Intellectual Property
Lists what kind of copyrighted items are forbidden or allowed to be sold on HOODMAT
Restricted And Prohibited Items
Learn about the items that are restricted or prohibited on HOODMAT
 
• Overview of our selling policy
• Guidelines?
• Rules For Sellers
 
Sellers who intend to enjoy working with HOODMAT and creating great experience for their customers or buyers must not only be aware of our basic selling practices, they should also stick to it. HOODMAT selling practice guidelines ensure you retain your buyers and keep them happy. Item description, visuals, your terms and conditions, item returns, shipping and handling charges, delivery times, communication, are some of the areas covered here.
 
My Terms and Conditions Content
Information like taxes and other fees where applicable, the form of payment you accept, shipping and handling and your return policy. Also specify clearly the terms of the transaction Being honest about your terms and conditions will help retain your buyers.
 
Know How About Returns
Return may not be necessary. But it is advisable you do. This will help build a pool of buyers for you. However if you don't want to accept returns, you must specify it boldly your return policy in your products.If you accept returns, specify the conditions required in your listing. Something like time duration, whether the item has been tampered with( has it been opened, used), who takes charge of return charges and method of refund to specify the time period of when you accept returns, who pays for the return postage, and if you charge a return fee.
 
Our Full Policy
Overview of our selling policy
The cheapest way to create a great experience for your buyers and ensure smooth transaction is to set clear buyer expectations, meet and then exceed them.
To achieve this, you must ensure that you:
 
• Provide accurate and consistent details about your items
• Be clear and specific about the terms and conditions of the sale.
• Provide excellent customer service from start to finish.
 
This includes: reasonable shipping and handling charges, specifying your handling time and return policy, responding to buyers' questions promptly, be honest and professional throughout the transaction, make sure the item is delivered to the buyer as described in your listing, and updating your products.
 
Our Guidelines
It is important that you stick to our guidelines or else, we may limit, restrict, or suspend you from buying, selling, or using site features. We may display your products lower or remove them completely from our site
 
• Terms and conditions
• Shipping service
• Shipping and handling costs
• Shipping and handling time
• Item description
• Tracking
• Item location misrepresentation
• Cancel transactions
• Communication
• Returns
• Visuals
• Pricing promotions terms and conditions
• Independent pricing
 
Other Rules for Sellers
It is important you review and understand HOODMAT rules for sellers, as well as all relevant laws and regulations in your User Agreement. Having a clear understanding of our policies before you list an item can lead to smoother, more successful transactions, and it can help you avoid breaking rules by mistake and thus the consequences.